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Is it okay for leaders to change their minds on critical issues?
August 31, 2024

Cover photo: https://medium.com/

There has been considerable attention to U.S. Vice President Kamala Harris’ recent interview with CNN and a number of other public comments she has made in recent years in which her opinion on some key issues seems to have changed from years gone by. Of course, for election purposes, the opposition is trying to make hay with that. 


It’s hard for me to be “non-partisan” when discussing U.S. politicians and what they say and do, given that although I’m generally a conservative at heart, I think Donald Trump is the biggest threat to the well-being of the U.S. - which is my second home; to Canada’s long-standing wonderful relationship with its biggest trading partner; and world peace.


No one in recorded history has changed their position to suit their audience more than Trump, often a number of times on single issues. In the interests of fairness, please know that I have written articles in which I have been highly critical of Canadian PM Justin Trudeau and some of his key Ministers in terms of what I have viewed as complete failures of leadership. I don't pick on individuals because of party affiliation. I’m seldom critical of anyone in a partisan way, I just have strong feelings about what good leadership is and isn’t.


When I was a junior Commissioned Officer in the Ontario Provincial Police (OPP), I had strong feelings at times about the direction the OPP was going. Sometimes I liked what I saw and other times I did not. When asked questions at the boardroom table or during promotional interviews over the years, I voiced my honest opinion of “things we need to do”; “things we need to change” and “things we need to stop doing.” I voiced those positions based on my role at the time, and more importantly because I didn’t necessarily know all the facts. I did not fully appreciate the environment that my superiors lived in. I didn’t know the pros and cons of various approaches from their perspective. I held those beliefs based largely on my narrow view of the OPP’s policing environment. 


Some of my answers were accepted by the higher-ups of the day and some were not, but I was always forthright.


Each time that I was promoted to higher positions over the years to come, I could clearly see that decisions I would make would impact a larger cross-section of the OPP and not just the area that I had previously served in. I could also see that my strong positions on some issues didn’t make sense in a changing environment.


In reflection and with the benefit of 20/20 hindsight, I truly did “flip-flop” my opinion on a number of matters throughout those years. I now know that I also failed some areas of the OPP because I really didn’t consult them enough, even though throughout my career I told myself that I had to make decisions in way in which I considered the impact on other Bureaus, Regions and Commands.


Even after being Deputy Commissioner for a number of years and always expressing my opinion to my Commissioner, when I assumed the Commissioner role, I much better understood the bigger picture and the impacts of decisions I would make going forward.


So, should it be world news when some elected officials – on both sides of the political aisle, change positions over time on matters that they come to better understand? I do not believe so. But they had better be able to articulate the thought processes that resulted in the change so that voters won’t simply assume that they are indecisive or bowing to election cycle winds.


The key to all of this is that leaders – including politicians, need to constantly scan the environment (or have smart and honest staff that do) and create a culture of open and honest dialogue throughout the organization so that feedback and suggestions flow upward all the time. When important decisions may significantly impact certain areas of the organization, extensive research and evidence gathering needs to occur so that all the facts, thoughts, pros, cons, impacts and alternatives are gathered and considered. That may well involve target audience focus groups.



Effective communication is key. If people don’t understand the “why”, they often won’t understand the rational for a decision; how it might impact them – or perhaps not. Nor will they appreciate the need for them to speak up honestly and respectfully through whatever established or informal channels, so the higher ups know the facts.


A leader that makes a decision in absence of all the facts, is failing some of those they lead. But when they do because they were put on the spot or didn’t consider some consequences appropriately, it does not mean that they need to hold that position indefinitely. True leaders can and will change direction when they realize that the decision may not have been in the best interests of the people they lead, or when the environment simply necessitates change.


In a rapidly changing world that has countless environments within it also shifting at the speed of lightning, to NOT make evidence-based changes of opinion on critical issues on occasion, would be a failure of leadership in itself.

 

By Chris Lewis March 18, 2026
The March 17 th announcement by the Toronto Police Service (TPS) regarding the Ontario Provincial Police (OPP) investigation into allegations by an Ontario Justice that three TPS officers colluded and lied during a 2024 murder trial against a man that ran over and killed TPS Constable Jeffrey Northrup in 2021, has further inflamed the debate over who should investigate alleged police wrongdoing. This instance combined with the recent arrests and ongoing police investigation into several TPS officers for their alleged involvement with organized crime, has brought this discussion to a boiling point. I appreciate the public perceptions around this investigative model given that the average citizen doesn’t necessarily understand the professionalism and commitment of police investigative teams like the recent OPP Criminal Investigation Branch (CIB) group. I have all the confidence the world in that team, but I also personally know the ability and integrity of the OPP Detective Inspector in-charge. So, if these investigations aren’t carried out by police, who will do them? They do not fall under the mandate of the Ontario Special Investigations Unit (SIU), which by the way is largely comprised of former police criminal investigators and forensic identification experts, many of whom investigated homicides in police services. For SIU to assume a larger role, they would have to grow exponentially and expand their team of ‘former cops’. These cases generally do not fall under the purview of Ontario’s Inspectorate of Policing either. They would loosely fall under the oversight role of Ontario’s Law Enforcement Complaints Agency (LECA), who is responsible for receiving, managing and overseeing public complaints against police, but frankly they don’t have mandate or the horsepower to conduct complex criminal investigations. They oversee the “public complaints” that may lead to a criminal investigation, but the investigation would be the responsibility of a police service to conduct. An expansion of the LECA would require a tremendous amount of funding and human resources, most of whom would also be former police officers. Hiring and training civilians to conduct such investigations is an option, but largely an incomprehensible one. Police criminal investigators are trained officers that generally start out as uniformed officers responding to occurrences and investigating more routine and less serious crimes, i.e. minor assaults and property crimes. They build investigative expertise over time, including in interviewing and interrogation; gathering and securing physical evidence; legal processes like obtaining judicial authorizations; presenting evidence in court; and various investigative strategies. They learn how to work with special police units that provide specific investigative skills, and more. All of this doesn’t happen overnight, but over a period of years and with the tutelage of more experienced investigators along that journey. Trying to turn a group of young and well-educated civilians – no matter how intelligent and well-intended, into a team of elite investigators, would be a complete disaster and unfair to the public or to the officers being investigated. Over my many years as a member or as the Director of the OPP CIB, my colleagues and I investigated criminal allegations against cops from other agencies. Before the SIU was formed, we investigated officers from many Ontario police services – large and small, who had used deadly force. Many were cleared and a number were arrested and charged. We also investigated criminal allegations against police chiefs in Ontario. Again, several were appropriately cleared, and some were brought before the courts. Municipal, provincial and federal elected officials were similarly investigated and some charged. Our members also investigated police officers in other provinces, including high-ranking ones. I personally investigated two Royal Newfoundland Constabulary officers that were involved in an arrest that result in the death of a suspect. They were properly exonerated, but I would have charged them in a heartbeat if they had wrongfully killed than man. I arrested an OPP Sergeant for sexual assault. A CIB colleague investigated and arrested two different OPP officers for criminal offences. Both of those officers had been personal friends of mine and years later committed suicide. There are tons of similar examples that I can refer to over my career. All of these involved the oversight and legal analysis of a Crown Attorney, sometimes from another province. The interesting thing, and what most of the anti-police folks will never believe, is that in every single one of those investigations, the dialogue that I was involved in with other officers that I worked with or supervised, involved doing what was right. In other words, “If the allegation is substantiated, we will put the case together, arrest them and put them before the courts.” Not even once, did we think about or do anything that would give an officer a pass when they committed a criminal offence. Never. I have every confidence in the world that the vast majority of municipal and RCMP colleagues across Canada would operate under the same guiding principle. Has the occasional officer worked in conflict with that approach? Undoubtedly. Were some investigators not as committed or capable as they should be and perhaps did a poor investigation accidentally or deliberately? Quite likely so. But I truly believe those cases are the exception, not the rule in criminal investigations. Where I more often believe poor investigations or deliberate attempts to inappropriately give a colleague a break continues to occur, is in Police Act investigations, where policy or employee harassment wrongdoings are suspected. I like to think that the focus on that continues to improve, but not fast enough in some cases. Sadly, I know now that unbeknownst to me at the time, it happened under my watch. A focus for my next article. The public and police deserve the very best of investigators to ensure that bad cops are effectively put out of business and good officers are cleared. If there’s another effective option that would appease the doubting public – aside from using current officers from other agencies or creating a new and costly entity that would be staffed by former police officers, I’d like to hear it.
By Chris Lewis February 13, 2026
I say "No."
By Chris Lewis February 11, 2026
Policing depends on public trust. So does police oversight. When either loses credibility, both suffer and the public they are sworn to serve isn’t sure who to believe or where to turn. In recent years, calls for stronger police oversight have grown louder, often driven by a small number of high-profile misconduct cases. Confidence in institutions by the public – often fueled by ridiculous social media theories and damnations, is more fragile than in the past, and reputational damage spreads faster. Despite the fact that Canadian police officers operate under tight legislative and regulatory frameworks that exceed any other Canadian profession in my view, existing oversight bodies feel pressure to take action quickly when bad things happen, as isolated as they may be. But there is a risk in this moment that deserves equal attention: the risk of overreach. The seven officers who have been alleged to have committed crimes – including serious ones that involve organized crime, must not be allowed to redefine an entire profession. Public trust certainly adds urgency to this moment. When corruption cases like this surface, the public does not necessarily see them as isolated failures. They see a system that is broken and in my view in this instance they see that unfairly. Policing is unlike most professions. There are over 70,000 police officers in Canada, comprised of federal, provincial and municipal officers that work under the worst of circumstances at times and face the harshest of critics. As a result of the arrests of seven serving Toronto Police Service (TPS) officers as well as a retired officer, then the subsequent suspension of two additional TPS officers and two Peel Regional Police Service officers, a large portion of the Canadian public are focusing on the ‘bad’ and forgetting the wonderful and brave police work occurring in their communities 24/7. Officers exercise coercive authority on the public on behalf of the public, often in volatile environments. They have right to take away people’s liberty and in the worst of situations to take lives. That authority most definitely demands the greatest of accountability, but it also demands reasonable, sensible and balanced oversight. Oversight systems designed around ‘worst-case scenarios’ risk governing by exception rather than thoughtful considerations and reality. One of the most overlooked consequences of overly broad oversight is its impact on ethical officers. When serious misconduct is identified, entire services face scrutiny and as a result of the Inspector General of Policing’s announcement to inspect all 45 police services in Ontario, the impacts are far reaching and not isolated to the police service of the members in question. The risk is that the resulting collective stigma will not only damage public trust but will also hurt officer morale; officer initiative may decline; recruiting could be impacted; and the reputation of the entire profession across Ontario will be damaged because of the alleged actions of a few. Oversight that blurs critical lines risks judging officers by association rather than their individual conduct. Officer trust in the oversight system and public trust in the policing profession could both be further harmed. As a result, both the Toronto Police Association and the Police Association of Ontario have rightfully expressed their concern regarding the inspection of all of Ontario’s police services. Their distress is that the announcement may be read by many that police corruption is rife across the province. At this point we do not know how much of this alleged criminal activity occurred off duty, versus on. We don’t know all the details of what they may have done and how, let alone what processes, policies or systems within the TPS that may have to be examined by the Inspector General. He may well have identified them all, but perhaps not. As the investigation portion by police continues, more things for inspection may be identified. In the meantime, I have no doubt that Ontario’s police Chiefs are reviewing their processes based on what they know so far, to ensure their policies, systems and internal oversight mechanisms are as tight as they can reasonably be. The seven charged officers are suspended and before the courts. The justice system is entrusted with dealing with these allegations from here. Others not charged but under investigation are suspended as well. There was no rush to begin a review process as this unfolds. Announcing that it will occur when the criminal investigation is complete and when they are armed with a more fulsome understanding of the issues that should be examined, would have been more appropriate. None of this lessens the need for accountability. It argues for thoughtful processes, analysis and reporting. Misconduct should be addressed decisively and dealt with through due process as it is, but broad oversight driven by isolated wrongdoings risks weakening the institutions we all depend on. Public trust matters. Undoubtedly. But so does institutional trust in police officers. In my view, processes that signal broad-based suspicion undermine the trust they are meant to protect. Oversight works best when it is firm, fair, and controlled.