New Paragraph

Change causes fear and fear causes stress – and we’re all feeling it
August 25, 2024

I didn’t know that I was afraid of change until someone pointed out to me that most people are. Frankly, I hadn’t really thought about it.


But over the years, on both professional and personal fronts, I began to realize that some things were just easier to leave as is. It could be as simple as a change of social plans or trying to figure out how a new microwave works; going from paper files to computer technology; or on a larger scale, moving to a new home and neighbourhood. I eventually learned that people fear change because the status quo is too easy. But changes were fairly seldom and more minor then.


We now live, work and play in a rapidly changing world. Change is coming at our lives and careers – and at our organizations, twenty-four hours a day, seven days a week. Sometimes those changes are but minor speed bumps on the great road of life and at other times they are seemingly monstrous cliffs that will take every ounce of will we can muster to either defeat or circumvent them.


The ongoing cycle of change is not about to go away soon. Technological advancements are coming at us at lightning speed. Many of them make our lives easier, but others create organizational challenges in terms of exorbitant financial, training and implementation hurdles. Others impact the lives of many as simply unaffordable or too difficult to manipulate for an aging population, forcing some to live outside the digital world. Cybercrimes like identity theft; internet bullying; public shaming through social media platforms; and the sexual exploitation of children, don’t only impact enforcement agencies and the judicial system, they impact us all, either directly or through the victimization of friends and family.


The ravenous twenty-four-hour news cycle of mainstream media combined with assorted social media platforms continue to transform how we receive and digest news stories. We are continually bombarded with information – much of it unconfirmed and inaccurate. Who and what do we believe? The days of standing at a grocery store checkout and reading gossip magazines to learn that a three-hundred-pound male pro wrestler gave birth to a Tasmanian Devil, have been replaced with social media bursts that we can read anytime and anywhere on our smart phones.


The COVID pandemic negatively impacted the entire world. Despite best efforts, many of us got COVID – some more than once, but the majority of the world tried to avoid it, either by isolating from friends and family and perhaps avoiding any public gatherings or settings and or by wearing masks and disinfecting our hands and more.


It was a game-changer in terms of public health – physically and mentally. It was ‘change exercise’ extraordinaire 


Other change issues through societal events and socioeconomic matters have increased levels of stress among people in communities around the world.


We’re experiencing international conflicts that are more devastating than many people of the world have seen in their lifetimes; the increasing threat of terrorism; domestic mass shootings; large, violent and protracted public protests; guns and gang violence; rising housing prices; climate change and the related public safety threats; and very divisive political turmoil – just to name a few.


From an employee perspective, volatile economic and trade markets that may significantly alter or eliminate some industries are always a concern to an employee that is hoping to see their career through to retirement.


Emerging technologies have impacted workforces significantly. Artificial Intelligence is predicted to put masses of people out of work as it matures and expands. Every change of government at the federal or state/provincial level brings political promises to “end this” or “build that”. That affects markets, different industries, jobs, farmers, etc., etc.


The stress of “how will this impact my life, career, stock portfolio, investments, interest rates and my ability to feed my family” undoubtedly takes a toll on many segments of society.


It’s easy for people to say that they will not stress over things they cannot change. I wholeheartedly agree – in theory. But actually doing it is a different story. Those fears and that stress may change how we live our lives and can also change our perception of our safety and security and that of those we love.


That’s where leadership comes in. In companies, government agencies, the media, educational institutions and at all political levels. We need leaders from top to bottom who communicate effectively and will listen to the concerns, fears and suggestions of those they lead.


We need leaders that will make well-informed decisions that are always in the best interest of those they serve and lead, regardless of self-promotion and political party goals.  


We need leaders that are honest. Leaders that will tell us the truth regardless of whether the news is good or bad. We need to know they’ll always try their best, but when they fail they’ll stand tall before us and admit failure but go on to explain how they intend to mitigate the problem.


We need leaders that will build our trust – day after day, in good times and in difficult times. Then when the nuclear dumpster-fire begins, we can all look up and confidently say, “That’s our leader. He (or she) will get us through this.”


Are we getting that kind of leadership in our daily lives? Does that describe your leaders at work? Is that what we are seeing in government agencies, large corporations and in elected officials – locally, provincially and nationally? I do not think we are, except in isolated pockets.  


Personally, I don’t believe that this politically divisive, dog eat dog world that more often than not teaches: “If you can’t beat them lie about them” and “Screw your colleague over to better your position yourself”, has developed the type of leaders we need.


We cannot negotiate the change, the challenges and the stressors of the current world without ‘leadership’ and we’re not getting it.


So how do we do it? Stay tuned.


Next article: “Leading in a Changing World”.

By Chris Lewis June 6, 2026
Police become the default response to bad immigration policy
By Chris Lewis March 28, 2026
Leadership is inundated with risk, every hour of every day, in all sectors. In policing, legislative authorities and established policy are the ever-present guideposts, but occasionally policy just doesn’t apply. At times someone has to just make a decision to do something, or not, or they will fail the public they serve and the personnel it is their duty to lead. If it goes bad, time to own up, do damage control, learn from it and move forward. It always frightened me when I saw some at the senior executive level in policing think that supervisors and managers operate in a pristine little bubble where nothing should ever go wrong. Then when it did because some supervisor tried their best to make something work for all the right reasons, they wanted to pigeon-hole the person that took the risk. There were times during my own career when executives were not encouraged to take any risk either. In fact, taking risk was career risk in itself. Despite the best of intentions, if it went bad, the one ‘responsible’ be forever labelled as having failed. Even if the gamble went well, the jaundiced eyes from above would still forever look at them as being a potential liability. It became the “Oh, him. He’s the one that...” At times the daily decision making of high-level commanders would be second-guessed by those in the executive suites – some of whom had never really commanded anything. My buddy retired Chief Wayne Frechette used to describe these folks as: “They’ve never been out after dark on company time.” I know this same concept was alive in many other police services. Some at executive levels actually did serve in operational roles at some point but they never took a risk. Somehow, they were fortunate to skate through difficult situations through sheer luck as opposed to good decision-making and never developed any scar tissue along the way. They didn’t learn from failure – they survived by luck. They also were viewed by weak executives above them as being golden because there was never a milli-second of negativity around them. They were Teflon. But those that worked under their “command” (for lack of a better word) had no respect for them. They simply watched them walk around with coffee in hand, never leaving the office or making a decision. It wasn’t leadership, but it did pave the way to stardom from on high, for some. True leaders do take risks at times. Many I worked with and for did it all and did it well. They did so in the best interests of those they served and those they led, because it wasn’t about themselves, but was done in the service of those that placed their trust in them. Policy simply doesn’t fit every situation. It is most often a guide that anticipates most circumstances that employees will face, particularly the more common (high-frequency) ones. But it cannot predict every possible scenario. When that happens in policing, it can occur in very unlikely situations (low-frequency) that are incredibly high-risk. Supervisors cannot say “Sorry folks, the book doesn’t cover this one” and run away crying. They also don’t have time to tell bad guys, “Hey big fella, sit tight. We need to take a pause here and get the whiteboard out so we can have a group-think about how to stop your murderous rampage.” I think that many pseudo-leaders – far too many, are afraid to make risky decisions out of fear that an error will jeopardize their career. Instead, they risk their careers by not making decisions. Or as I like to say: “their fear of career-risk, risks their careers.” This can be fatal in the policing world. When a police supervisor shirks their responsibilities or quivers, sucks their thumb, and prays for the situation to go away, thankfully constables will come forward and do their best to get their teammates through it. Sometimes that ends well and when the supervisor emerges from their fear-induced coma, they will more often than not take credit for the success. But when the situation goes to hell-in-a-handbasket – despite best efforts, the pseudo-leader will document the risk-taking employee and add another bullet-point to their list of things they’ve done to “hold people accountable.” The panel at their next promotional interview will likely hear the false rendition proudly told. I hear examples of this practise from serving police officers across North America on a much too frequent basis. True leaders develop a culture of trust among those they lead that their suggestions and feedback are encouraged and valued. Their confidence that the leader wants their input encourages them to constantly analyze situations and give thought to what policy says and the options available when policy says nothing. That is good for the employee’s development and may save the leader’s hind-end and the continuity of the team on occasion when an employee steps forward in a crisis. Having said that, there will clearly be situations where there isn’t time for the whiteboard, and a decision needs to be made by the responsible “leader.” When it doesn’t work out, the real leader will step forward and be accountable. But when it does go well, the true leader will allow the light to shine on the team they have the honour to lead. In my view, we’re not seeing enough of that in North American policing. We need more genuine leaders at all levels of law enforcement organizations. Developing and promoting real leaders that can manage risk effectively is a must. Anything less fails everyone.
By Chris Lewis March 26, 2026
They used to be simply a "nice to have."